1.Number the steps for refuelling a plane in the best order. 2. A trainee is phoning the company technician. He needs to change the ink cartridges on his printer. Complete the dialogue.

here's a short one, hope this helps:

my favorite singer is cesaria evora.  she was born in 1941 in cape verde,  a  small country located off the coast of africa.  her career really took off after she recorded her first album, "la diva aux pied nus" in the 80s.  she quickly became the grand dame of mornas, a specific creole genre of music and dancing.  her voice is easily recognizable, her appearance is memorable.  cesaria, while singing in  the native language of her little island-nation  is beloved around the world.  she has a marvelous stage presence, often dancing barefoot, smoking between the songs, and chit chatting with her musicians. 

ms. evora recorded 9 disks, her latest one in 2009.  she has stopped touring lately, after she suffered from a heartattack.

twice happy is the man who has a hobby, for he has two worlds to live in

the proveb says: all work and no play makes jack a dull boy. all people should work in order to make their living, but they also need some rest. all jobs have one common feature: people are doing the same things for a long period of time and sooner or later they get tired of their work. the routine of everyday life bores people, no matter what king of work they do and what king of activity they get in. in this situation, i think, any hobby is a wonderfull solution to make the life more colourfull. any activity that is undertaken for pleasure can be called hobby. for some people it’s reading, listening to the music, taking care of animals or driving a bicycle. hobby brings happines and enjoyment into our life, hepls us to relax and forget about problems. hobby allowes creativity in our actions and we feel great enjoyment from doing what we like to do. hobby allows us to express our feelings and dreams, to cheer up when feeling blue, to relax and to feel really happy.

dear jackie,

thanks for your last letter! on the topic of holidays in russia, i can tell you that christmas is not as popular in russia as it is in britain. instead, we celebrate new year's eve more fervently here.

is it true that you celebrate christmas on december 25th? here we celebrate it on the january 7th. it is traditionally celebrated by religious believers, whereas i heard that in britain people of all faiths and even atheists celebrate christmas too. am i right?

my favourite holiday is new year's eve, as we put up a fir tree and have a big meal on this day and meet up with friends or relatives. other holidays we celebrate include women's day, men's day and victory day. we also celebrate the start of spring for one whole week and we call this time 'maslenitsa'. what do you call the day when you celebrate the beginning of lent by making pancakes? write back soon, sasha

(its more than 140 words, 140 words is such a small amountm, its )

1. do; i don't

2. is; he is

3. does; he doesn't

4. are; i am

5. do; i do

6. does; it does

7. is; it is

8. does; it does

9. is; it is

10. is; it is

ничего сложного!