. Task# 2. Select the best phrase which matches the communication situation
 Receptionist: “_”
 Guest: “I’d like to reserve a room”.
 Is there anything I can do for you?
 Do you want something?
 Who are you?
 What do you want, please?
 Guest: “I want to speak to the manager!”
 Receptionist: “_”
 She is not available at the moment. Can I help you?
 You can’t do so!
 She is busy now.
 You have to wait for some time. Be patient, please! 
 Driver: “Yes?”
 Police Officer: “_”
 Could you switch off your engine please, sir?
 Switch off your engine.
 You must switch off your engine immediately.
 You’d better switch off your engine.
 Boss: “Yes, come in”.
 Employee: “_”
 Is it all right if I came in half an hour late tomorrow?
 I’m going to come to work half an hour late tomorrow.
 I won’t come in time tomorrow.
 I’m going to be late tomorrow.
 Student: “_”
 Teacher: “Yes, certainly. So…”
 Could you repeat that, please?
 What?
 Slow down!
 Say it again. 
 Professor: “Has anyone got any questions?”
 Student: “_”
 Could you explain what these terms mean?
 When does this lecture finish?
 What do these terms mean?
 What should I do?. 
 Lecturer: “If you have any further points you want to d iscuss we can cover these in your next tutorial.”
 Student: “_”
 Great! Thank you for your help. Bye.
 Lovely! Bye now!
 OK! See you!
 Say hello to your wife from me.
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							. Task# 2. Select the best phrase which matches the communication situation Receptionist: “_” Guest:...
							 
 
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