LISTENING
A Listen to the telephone call. Choose the best word or phrase – a, b or c – to complete the sentences.
0 Alan works in Technical support .
a) Marketing b) Technical support c) Phone sales
1 Sofia has a problem with her _ .
a) telephone b) computer c) mobile phone
2 Alan asks about the computer’s _ .
a) Internet connection b) model number c) delivery date
3 Sofia spells her _ .
a) department name b) first name c) last name
4 Alan_
a) can send a technician
b) can come to Sofia’s office
c) can’t help Sofia
5 Sofia has a meeting _ _ .
a) in the morning b) in the afternoon c) tomorrow

B Listen again. Complete the form.
Track 2

Technical Support Service Request
Name of caller Sofia (6)_¬
Department (7)_
Phone number (8)_
Office number (9)_
Technician appointment time (10)_

преобразование предложения,так что , второе предложение имеет аналогичный смысл первого предложения. 1. многие люди считают, что испания и португалия являются хорошими местами для летнего отдыха.2.мы знаем, что рождество является самым популярным праздником в великобритании и сша.3.многие люди думают, что патриотические символы важны для национальных праздников.4. многие люди считают, что британский футбол является самым лучшим.

a) we "ll visit my grandparents this weekend and i'm really looking forward to it.b) i'm tired so i think i' go to bed.c) what time   will  the next train leave for luxor? d) i' let you know as soon as adam arrives.e) i'm sorry i can't come to the party because i 'll write my english essay tonight.f) i 'll never be rich but i hope to be happy.g) if you come out for a walk, you 'll feel much better.h) robert 'll go to music college when he finishes school.

1 years ago, shells were used as money by a lot of north american indians.

2 since 1999, the euro was introduced in twelve european countries.

3 every year, a lot of old coins were bought and selled on the internet.

4 next year, euro notes with a picture of the queen on them been made in britain.

5 if you belong to a local 'time bank', you must remember that every transaction you make was recorded

ancient and modern  history •  many centuries ago,  our distantunknown  •  •  ancestors of  famous  historians and researchers  •appreciate  the past and present  interest in  the recent events  •  •honor the memory  (to do justice to)  hero (s) of  war